Sometimes things go wrong and you feel that you want to complain about the work that we have done for you. There are three ways in which this can be done.
If your complaint is about poor service from us and we have been unable to resolve your complaint, you can contact the Legal Ombudsman and pursue a complaint with them. Information about making a complaint to the Legal Ombudsman can be found on this web page:
If your complaint is about a breach of the SRA principles by which a solicitor operates, you can contact the Solicitors Regulation Authority. Information about making a complaint to the SRA can be found on this web page: